At Kibana Australia, we aim to deliver your orders quickly and reliably across Australia.
ORDER PROCESSING
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Orders are processed Monday to Friday, 9:00am – 5:00pm (excluding public holidays).
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Orders placed after 12:00pm will be processed on the next business day.
SHIPPING RATES
- Australia: AUD15 flat rate for orders below AUD200.
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Free Shipping: Orders of AUD200 and above qualify for free shipping across Australia.
DELIVERY TIME :
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Estimated 3–7 business days.
(Delivery times may vary depending on courier performance and location.)
DELIVERY ISSUES
If your parcel is delayed, lost, or arrives damaged, please contact us at info@kibana.co.jp and we will assist you promptly.