At Kibana Malaysia, we aim to deliver your orders quickly and reliably across West and East Malaysia.
ORDER PROCESSING
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Orders are processed Monday to Friday, 9:00am – 5:00pm (excluding public holidays).
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Orders placed after 12:00pm will be processed on the next business day.
SHIPPING RATES
- West Malaysia: RM15 flat rate for orders below RM100.
- East Malaysia: RM25 flat rate for orders below RM100.
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Free Shipping: Orders of RM100 and above qualify for free shipping across Malaysia.
DELIVERY TIME
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West Malaysia: Estimated 2–5 business days.
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East Malaysia: Estimated 3–7 business days.
(Delivery times may vary depending on courier performance and location.)
TRACKING
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
DELIVERY ISSUES
If your parcel is delayed, lost, or arrives damaged, please contact us at wecare@posturealign.com.my, and we will assist you promptly.